Windows 7 Support coming to an end? You’ve been warned!

Are you a Windows 7 user? Do you still use old software like Office 2010?
Then we’ve got some important news for you!

Mainstream support deadlines for these products, along with some other ones from Microsoft, are approaching. But, what does this mean?

Mainstream support is the typically five-year period when Microsoft provides free patches and fixes for its products. When a product exits the mainstream support phase, Microsoft continues to provide a period (also often five years) of extended support. This means users get free security fixes but other types of updates are paid and require specific licensing deals.

In other words, free support is ending on January 13, 2015 for a number of major Microsoft products, including all versions of Windows7.
Extended support for Windows 7 lasts until January 14, 2020, so you will still be receiving free security updates, but not features updates.

Some specialists have been speculating, though, that Microsoft will end up pushing out Windows 7’s support dates the way the company did for XP, given Windows 7’s popularity and pervasiveness, but so far, there’s been no word from Microsoft officials that this is the plan.

Support for Office 2010 with Service Pack 1 ends on October 14.
In this case, you have two options. You can migrate to the next available Service Pack (Service Pack 2, in this case), or to the next Office version, which in this case is Office 2013.


If you want to be loyal to Microsoft, you can also migrate from Windows 7 to Windows 8. You can buy a hard copy of the program, or you can do the update online. Windows 8.1 Upgrade Assistant will tell you if your PC can run Windows 8, and then will provide you with a compatibility report and optional steps for you to buy, download, and install Windows. If you want to check out the system requirements, you can, but you don’t have to. Upgrade Assistant will do all that for you, and the best thing is that you don’t need to buy the upgrade to run it.

Upgrading Office requires an extra step, because first you need to uninstall the previous version running on your computer. It’s a very simple process, but this new version of the suite doesn’t replace the old one while you install the new one, like previous versions did. You just need to go to the control panel, and perform the uninstall process from there.


In any case, if you have doubts or need help, don’t hesitate to contact us. We are here to help you!


PcMac Express
(212)682-6878 / (718)459-9477

Protect your Online Persona

Identity theft has been a huge problem of our modern lives for quite some time now. But the increasing usage of smart-phones for our everyday tasks and transactions has turned those devices into a true goldmine for identity thieves.

The FTC estimates that about 9 MILLION Americans have their identities stolen every year, costing the victims an average of $4,841 and taking about 33 hours to resolve.

Before, we were only concerned about not giving anyone our private information. Today, it is a little more complicated. All our software, online accounts, banking… you name it! Anything we do online needs a password, and to protect those we create yet another password that locks our phones. At the end, we have everything locked up, all passwords are pumped up to avoid fraud, but, honestly, you should feel lucky if you manage to remember them.

That’s where password management tools come into the picture. And even-though most people don’t even know what they are, they have proved themselves to work and be worth a try.

Password managers provide tools to encrypt text files that can store all your passwords that are not web based. The fact that these passwords are encrypted when stored, basically means that even when the software gets hacked, it will be a headache to reveal and read the passwords.

One great option for this protection method is “LastPass” (

But even when you think you have protected everything, criminals can easily get a web host and set up a fake online shop to trick us into submitting our personal information and credit account numbers. This means you need to always be careful of what retailer you are trusting online.
One good way to prevent this from happening is using one-time-use card numbers. Those only work for a single transaction and prevent your permanent number from being stolen.
If your credit company does not support this kind of system, you can always use gift cards (Visa and Mastercard have this option) to purchase online.

One last thought, take action!
Try to always be proactive in keeping an eye on your accounts activity. This way you will notice when something is suspicious and can stop it before your money and privacy are long gone.