computer repair service

Drive Crash? Do You Have a Backup? Tips on Backing Up Your Data

Prevent data loss with regular backups.

Nothing makes us sadder than when drives crash and people lose their important data. Data recovery is often possible, but it can take time and expertise, and be quite expensive. The good thing is that data loss can be prevented.

Don’t let data loss happen to you!  We can help you with both data recovery and creating backups. Here are some tips for you – our Six Dos and Don’ts of backing up your data:


Do: Make sure to create backups regularly. An outdated backup is better than losing all of your data, but by keeping a regular backup schedule, you will go a long way toward always having your data when you need it. Set a reminder on your calendar to keep things updated if they are not automatically scheduled.

Don’t: Although backing up data is possible to do on another section of your computer, we advise that when performing backups, you do them off of the system you are backing up. If the hard drive or the system should crash or fail, there goes your data. Having the backups on an external drive or in the cloud can save you time and money, as well as your data.

Do: Always make sure you have effective virus and malware protection installed.
It’s possible for a backup to back up malware in some circumstances. We have had customers reinfect their system through a backup saved on their computer that had also saved the virus that had made their systems unresponsive in the first place. Malware can also infect external and image backups, but this is less common. However, we can help you make safe backups and show you how to protect your data, as well as update your backup files.

Don’t: If you need your computer’s programs and settings backed up, don’t count on a data backup. Generally, backups are only going to save your data, but cannot save your computer’s programs and settings. For this, we can help you make an image backup of your hard drive. This snapshot of your drive can be used to restore programs and settings. Don’t forget to update your backups of any type, however.

Do: Consider all of your options when you need to back up your data. Whether you want to back up just files to a standard external drive, start backing up data to the cloud and have it accessible from any internet connection, or try a mix of services, we’re happy to discuss options and help you make the right decision for your needs, budget, and preferences.

Don’t: Don’t forget to back up! Whether it’s done manually, automatically, or on a schedule, regularly backing up your data will go a long way toward giving some peace of mind. Let us help you get things started.
computer repair service

Frying is for Eggs, Not Computers – Overheating, Prevention, and You

A customer’s fried video card with some of the dust still remaining.

We’ve had a few customers come to us with similar situations recently. Their computers were showing signs of slowdown, sometimes sluggishness, and occasionally, their systems were in a bit more trouble than that– computers that wouldn’t turn on or were experiencing sudden shutdowns.
We opened up one case and found a ton of dust inside (see photos with this post – and this was after initial dusting). The dust combined with a lack of air circulation to go and fry the video card. Too much heat inside your computer is going to lead to problems eventually. There is a limited amount of space in the case, so making sure the fans have room to circulate the air and cool your system is important. So, too, is regular cleaning and maintenance. Dusting your computer helps it run better in the long run. Investing in a couple of cans of compressed air to dust out the fans now and then is the least you can do.

In another case, a customer who used his laptop for gaming came to us with slow computer problems. The games he enjoyed playing were rather resource intensive, and many laptops not specified for gaming purposes might chug when trying to play them. Gaming on laptops is possible, but again, heating can be a real danger when it comes to running programs that demand a lot from your system. After cleaning out this customer’s computer and performance testing everything with games and programs running, temperatures were mostly within a workable range. We suggested that the customer buy a cooling pad for laptops. Not only do cooling pads help reduce temperatures, they tend to elevate a laptop a little bit, which makes it easier for air to circulate out of the vents and below the computer. By not resting the laptop on a desk or table itself, the air can get out and disperse, letting the additional fans help prevent issues. What’s more, they begin at under $20, so it can be an affordable way to keep your hardware healthy if you use your laptop for gaming or other intensive work, like video editing.

Keeping an eye on the temperature during all your most common activities on your computer will help too, because it will give you an idea of what is normal for each demand you place on your system and alert you if excessive heat starts to become a pattern. This can help you notice heating occur before it causes any obvious problems. If you can investigate the cause and find out how to stop overheating early enough, it might spare your system repairs later.

Of course, you can invest in regular computer maintenance from a shop you trust to keep things running smoothly. We are happy to provide maintenance services for all computer models. Call us for a free, no obligation phone consultation.

computer repair service

What to Do & What to Expect From Liquid Spills on Your Computer

water damage computer repair
Liquid spills – we fix the damage! What to do if you spill water on your computer? Coffee spill on keyboard? Let us help.

These days, our computers are our constant companions, and we find ourselves on our machines while going about many activities. Though it’s advisable to keep all liquids away from computers, the truth is that life these days often has us working on something with our coffee right next to us or a water bottle nearby. Many a modern office or co-working space features open places, laptops, charging outlets all around and the perks of free beverages. All of these pose a danger to the inner workings of your computer.

First, here are some tips for you if you spill anything on your computer.
1. Turn off the power immediately. Unplug it.
2. Turn the computer over and allow it to air dry, up to a few days.
3. Try to turn it on and see if it is working.

Liquid spills are a common reason for computer repair these days. We repair liquid spill damage for PC or Mac.  We have noticed the number of spills on MacBooks in particular growing in recent years. We specialize in Apple computer repair at less than the cost of Apple. In the last week alone, we completed several of these repairs. Some were ready for customer pickup within 24 hours.

If you are in need of repair, call us! We will give you a free phone consultation and assess your situation. Give us the model and year of your computer and we can price out parts and the cost of a repair. If your spill is minor, it’s possible to get away with just a logic board/motherboard replacement, but if it’s a bit more extensive, we would need to also replace your keyboard. All costs will be given to you upfront before we begin repairs. Of course, you can always drop off your computer at one of our two convenient locations where we will have our certified techs diagnose the extent of the damage and what is needed.