Need help? Call! (212) 682-6878 or (718) 459-9477

At PcMac Express we know that when your computer goes down, your life and everyday tasks are put on hold. That is why we jump when you call. We get the job done and we do it right.

Depending on the issue or your personal preference we can help you remotely or come to you in less than 3 hours.

All of our computer repair work is fully documented and guaranteed for 30 days (hardware 60 days).

We keep things simple. We cut through the technical jargon and talk to you in plain English.

We think ahead. With proper planning and quality service, we make sure your systems give you years of trouble-free performance.

On-Site ServiceOn-Site Service

ON-SITE SERVICE

We do house calls—and will come to you in 3 hours or less.

Most common issues can be resolved remotely, in less than 30 minutes. But if on-site service is needed we will come to you and get you up and running again in no time.

We guarantee we will have a certified technician at your door in 3 hours or less.

We will fix your problem and walk you through everything we do, so you know exactly the kind of service being provided.

BLOCK HOUR DISCOUNTED RATES AVAILABLE CALL US TO FIND OUT MORE (212) 682-6878 OR (718) 459-9477

REMOTE SERVICES

Most common issues can be resolved remotely, in less than 30 minutes. But if on-site service is needed we will come to you and get you up and running again in no time. You are never too far from world-class service. We can help you wherever you are, anywhere you can find an Internet connection.

• We can help you almost any time of day or night, even weekends and holidays.
• Help is fast and results are immediate—you don’t have to wait for a technician to show up or make a lengthy trip to your location.
• Without the cost of a service call, high quality help is exceptionally affordable.
• Our state-of-the-art systems protect your privacy, ensure security and keep you in total control.

How it works:
Upon your authorization, we connect to your computer via our remote repair connection program. We often connect with you on the phone as well, so you can ask questions and we can provide additional information and tips to help you avoid trouble in the future. You can watch the technician perform tasks live and right on your monitor. At the end of the session, we remove the repair connection software and cannot reconnect or gain access to your computer unless you reauthorize and reinstall the program.

Security and Privacy:
Everything we do is fully transparent, letting you monitor our work and control what files and folders we can open. You authorize and control our access and can halt the session any time.

What you need:
Nothing more than a high speed internet (Cable or DSL) connection.

BLOCK HOUR DISCOUNTED RATES AVAILABLE.
CALL US TO FIND OUT MORE (212) 682-6878 OR (718) 459-9477

Remote ServicesRemote Services
On-Site Service