IT Support New York City
At PC Mac Express, our objective is to offer an unparalleled computer services for those who are experiencing any type of data loss due to human error, hardware or software failure etc. We can help you through our wide variety of computer services.
» Repairs: Providing a full range of onsite and remote New York computer services for laptops, desktops, wireless and network devices and components.
» System Support: Including design, maintenance, repair, system optimization, software conflict resolution, networks, service contracts and more
» Upgrades: Bringing your commercial and residential systems up to optimum possible specifications
» Cable/DSL: Working with you to select the best provider at the lowest cost
» Wireless Networks: We can address a wide variety of wireless issues including conflicts between devices
» System Security: Including virus protection, virus removal, pop-up prevention and spyware removal
» Networking: We can help you with network design implementation and repair, and ongoing support
» Data Recovery: We will recover what you thought was lost and transfer it to new hardware and devices
» Remote Support: We fix many problems with the speed, economy and convenience of remote service—learn more
» Service Contracts: With economic ongoing support customized for your residential and commercial systems, we minimize your problems and give you dependable service at a predictable cost
» Onsite Training: We can customize training for you or your staff to handle occasional issues without the need to call us for more details
Philosophy of Service:
We know that when your computer goes down, your business is on hold. That is why we jump when you call. We get the job done right and done well.
All of our work is fully documented and unconditionally guaranteed. We keep things simple—we cut through the technical jargon and talk to you in plain English.
We think ahead. Prevention is less painful and less expensive than a cure.
With proper planning and quality service, we make sure your systems give you years of trouble-free performance. Our rapid under-three-hour response time is unmatched by most others.
Contact us for a free phone consultation.
Call for fastest service: New York 212-682-6878 or 718-997-7230
(We offer On-site or Remote service. 7 days a week – 9am-9pm.)
If you just need someone for a few hours we offer non-contract hourly rates. These rate are billed in one hour increments and can be used as needed. This service is useful for small one time projects .
Block Hour Plans
(Guaranteed Response Time. Ideal for small offices. Valid for one year. Priority Client Status. Virus & Spyware protection. Pay for what you need.)
For clients who don't need someone every week or month our block hour plans are a great option. These plans offer a discounted hourly rate and are sold in block of 10, 15, 25 and 50 hours. With this plan you become a priority client with guaranteed response times, remote support, help desk service & online incident tracking.
10 Hours [$115/hr, $1,150 total]
Priority Response Time. Emergency Hours. Server System Monitoring. Virus & Spyware Monitoring. Data Backup Monitoring. Online Incident Tracking.
Our annual service plans provide on-going coverage for a one year period. You purchase a set number of hours for each month. Any hours not used during that month will roll over and will accumulate for a one year period. These plans are ideal for businesses that will require on-site support on a daily/weekly basis.